UDCSI
UDCSI was founded in 2005 to offer a systematic approach to utility companies in the investigation of damage claims. Our goal of creating the industry's most comprehensive third party damage investigation application was realized by implementing our e-Dis to Time Warner Cable and Entergy Services. Our e-Dis (Electronic Damage Investigation System) makes paper a thing of the past! Damage notifications can be distributed electronically to our field investigators. Our system allows progress to be tracked in real-time with other benefits to include:
UDCSI is under the leadership and corporate umbrella of UNIBAR Services, Inc. UNIBAR has over twenty-five years of success in the service industry with proven systems and processes as evidenced by our ISO 9001:2008, ISO 14001:2004 and ISO 18001:2007 certifications. Our systems are audited by a third party annually for compliance to the standards.
Corporate Philosophy
Safety
UDSCI employs a full-time Safety and Loss Control Director. The health and safety of our employees and others on company and customer property are of the utmost concern. While our emphasis is on accident prevention, we also enforce policies that promote less employee absenteeism, better insurance ratings, and reduced medical expenses.
UDCSI was founded in 2005 to offer a systematic approach to utility companies in the investigation of damage claims. Our goal of creating the industry's most comprehensive third party damage investigation application was realized by implementing our e-Dis to Time Warner Cable and Entergy Services. Our e-Dis (Electronic Damage Investigation System) makes paper a thing of the past! Damage notifications can be distributed electronically to our field investigators. Our system allows progress to be tracked in real-time with other benefits to include:
- Field investigators receive damage claims in real-time via company laptops
- Customizable to customer's operational business rules
- Can be integrated with One Call to incorporate local details
- Access from anywhere in the field on laptop via mobile broadband cards
- All damages are resolved to a root cause
- Customizable reports to track claims and UDCSI performance
- Customers have complete access to the system
UDCSI is under the leadership and corporate umbrella of UNIBAR Services, Inc. UNIBAR has over twenty-five years of success in the service industry with proven systems and processes as evidenced by our ISO 9001:2008, ISO 14001:2004 and ISO 18001:2007 certifications. Our systems are audited by a third party annually for compliance to the standards.
Corporate Philosophy
Safety
UDSCI employs a full-time Safety and Loss Control Director. The health and safety of our employees and others on company and customer property are of the utmost concern. While our emphasis is on accident prevention, we also enforce policies that promote less employee absenteeism, better insurance ratings, and reduced medical expenses.